CHARLOTTE – CLASSIC PENNY LOAFERS
Free Express Shipping with Royal Mail
30-day money-back guarantee
British family business since 2005
BUY MORE & SAVE UP TO 20%
LOVED BY OUR CUSTOMERS
Charlotte M.
Exactly what I needed
Beautiful quality and a perfect fit. The dress looks elegant and feels amazing. Very happy.
Amelia K.
Super fast delivery
I love my new outfit. The fabric feels high quality and the fit is very flattering. I will definitely order again.
Olivia O.
So comfortable and flattering
I received the wrong size at first, but it was resolved immediately. The replacement arrived quickly. Great customer service.
Sophie B.
Excellent customer service
I had a question about sizing and received a reply within an hour. Friendly and helpful — it made the whole experience stress-free.
Emily D.
Lovely quality
There was a small delay with shipping, but they kept me informed. Totally worth the wait.
30-DAY MONEY-BACK GUARANTEE
We sincerely hope you love your purchase as much as we do. However, if for any reason it’s not exactly what you expected, you can return it within 30 days for a full refund. No hassle, just peace of mind.
FREQUENTLY ASKED QUESTIONS
Answers to all your questions!
Do you offer free shipping?
We offer free premium shipping on all orders within the UK.
Each package is carefully packed and delivered quickly to your doorstep.
No hidden fees or additional costs. Just simple and reliable delivery every time.
Can I return an item if it doesn’t fit or if I’m not satisfied?
Of course. You can return your order within 30 days of receiving it. Items must be unused, undamaged, and in their original condition.
Simply contact us through our contact page or email us directly at info@valerralondon.com, and we’ll be happy to guide you through the return process.
How can I track my order?
Once your order has been processed, you will receive a confirmation email containing your personal tracking number.
You can track your package at any time by visiting our order tracking page.
Simply enter your tracking details to view the latest delivery updates.
What payment methods do you accept?
You can securely complete your purchase using the following payment methods:
• Visa
• Mastercard
• Apple Pay
• Google Pay
• Shop Pay
All payments are processed through secure and trusted payment providers.
How do I choose the right size?
Each product includes a detailed size guide to help you find the best fit. If you are between sizes, we recommend choosing the larger size for extra comfort.
If you’re not sure, our customer support team will be happy to help you.
How can I contact you if I have questions?
Our customer support team is always happy to help you. You can contact us through our contact page or email us directly at info@valerralondon.com.
Our goal is to respond to all inquiries within 24 hours.